Frequently Asked Questions

General Questions
What is Nocturne GmbH?

Nocturne GmbH is a leading company specializing in innovative solutions for various industries.

How do I register?

You can register by clicking on the 'Register' link located at the top right of the page.

Account Management
How do I reset my password?

Click on the 'Reset Password' link available on the login page and follow the instructions.

What is two-factor authentication and how do I set it up?

Two-factor authentication (2FA) adds an extra layer of security to your account. To set it up, download the Google Authenticator app, scan the QR code provided in your account settings, and enter the code generated by the app during login.

How does email verification work?

After registration, you will receive an email with a verification link. Click on the link to verify your email address and activate your account.

What should I do if I don't receive the verification email?

Check your spam or junk folder. If you still don’t see the email, try resending it from the registration page.

How can I change my email address associated with my account?

You can change your email address in the account settings section after logging in.

How do I delete my account?

To delete your account, please contact our support team through the contact form on the website.